Terms and Conditions

updated to include Covid-19 safety procedures and polices

Bookings can be made any time and space is subject to availability. I am currently not taking deposits due to the unpredictable time with Covid and please let me know as soon as you can if your booking needs to be changed or cancelled. Any previous deposits made can be transferred to a future booking. 

Please give as much notice as possible for any amendments or cancellations as this may incur a charge. 

All rabbits boarding on site must be fully vaccinated against both RVHD 1 and RVHD 2 and the card will be checked on drop off. 

If your pet becomes unwell whilst in my care I can offer critical care within my training with your consent. 

In the unlikely event that your pet becomes ill, injured, lost or dies then you agree that I take all the necessary precautions and actions to prevent this and it is at no fault of my own.

Please arrange in advance a mutual and date for drop offs and collections. There may be times im not available due to commitments but I will endeavour to meet your time requests and please let me know if those times are likely to change. 
Due to current social distancing I can invite you to the boarding entrance, please bring a suitable carrier for your pets that can be wiped down, leave this for me to carry to their cage where il transfer them to settle down. I will then keep the carrier onsite in case.
Collections will also be done at a distance in this way and I have hand sanitiser and gloves available.

For all pet sitting bookings a meet and greet appointment will be arranged for me to collect a key and meet yourself and pets. There is no charge for this. 
I will have masks and gloves and hand sanitiser to use

Payments for boarding, pet Sitting and services will be required on the day of drop off or the meet and greet and can be paid by cash, PayPal or bank transfer. 
If you require your pet to stay longer due to quarantine or travel restrictions please just let me know as soon as you can a charge will be added depending on the extra time required.