Privacy Policy

Our contact details 

Happy Hoppers Pet Care & Boarding

148 Maisemore Close B98 9LP

07525202536.

E-mail: happyhopperswr@gmail.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details, email address) 

How we get the personal information and why we have it

All of the personal information we process is provided to us directly by you for one of the following reasons:

• to contact you in case of an emergency 

to contact you with updates during your pets stay 

to arrange times for appointments 

to make bookings for future visits or services.

we do not share any of this information with third parties or anyone else 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us directly 

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

We collect this information via personal message and/or online consent forms 

How we store your personal information 

Your information is securely stored electronically within a database, is not shared, or accessed by any third parties. 

We keep your contact details for as long as we still hear from you. If there is inactivity for more than 24 months then your information is deleted from the database permanently.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request